It depends on your question which company you have to contact. If you have a query about your account, you should contact your Service Provider. If you have questions concerning the price at a toll station you have to contact the actual toll station.
To assist you as much as we can, we have tried to answer the most frequent questions asked by the customers.
As the question and answers may be different depending of the service you should go to the page of the service you have, either EasyGo Basic or EasyGo+ where you find the FAQ list with answers.
You can find all payment points/toll stations here (link to locations).